Shipping policy
Kali Kustomz Shipping Policy
Processing Time
All orders are processed within 2–5 business days.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We’ll contact you by email if there’s a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary depending on your location and selected shipping method:
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USA Standard Shipping: 3–7 business days after processing
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USA Expedited Shipping: 2–3 business days after processing
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International Shipping: 7–21 business days after processing
Delivery delays can occasionally occur due to carrier issues, customs, or weather.
Shipment to P.O. Boxes or APO/FPO Addresses
Kali Kustomz ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Kali Kustomz is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.
Damages
Kali Kustomz is not liable for products damaged or lost during shipping.
If you received your order damaged, please contact the shipping carrier to file a claim.
Keep all packaging materials and damaged items before filing a claim.
Contact Us
If you have any questions about your order or shipping, email us at:
support@kalikustomz.com